Here is a sample editorial complaints policy page for a CBD blog, United Hemp Refinery:
Editorial Complaints Policy
At United Hemp Refinery, we strive to maintain the highest standards of journalistic integrity and accuracy in all of our content. We take complaints about our content seriously and aim to resolve any concerns in a timely and transparent manner.
If you have a complaint about any of our articles, blogs, or other content, we encourage you to reach out to us as soon as possible using the contact details listed on our website. Please provide as much detail as possible about the content in question, including the title, date of publication, and any specific concerns you may have.
Once we receive your complaint, we will acknowledge receipt of your message within two business days. We will then conduct a thorough review of the content in question and respond to you within 14 business days with our findings and any proposed solutions or corrective actions.
If we find that an error has been made in our content, we will take all necessary steps to correct it as soon as possible. This may include issuing a correction or retraction, or making other changes to the content to ensure its accuracy.
If you are not satisfied with our response to your complaint, you may escalate the matter to our Editor-in-Chief. You may also contact the relevant regulatory body or industry association to file a formal complaint.
We value our readers’ feedback and take all complaints seriously, as they help us improve our content and maintain our commitment to journalistic excellence. Thank you for your continued support of United Hemp Refinery.
